{"id":42186,"date":"2024-06-20T22:15:33","date_gmt":"2024-06-20T20:15:33","guid":{"rendered":"https:\/\/www.tevema.com\/faq-mes-coordonnees-et-le-service\/"},"modified":"2024-06-28T18:09:30","modified_gmt":"2024-06-28T16:09:30","slug":"faq-mes-coordonnees-et-le-service","status":"publish","type":"page","link":"https:\/\/www.tevema.com\/fr\/faq-mes-coordonnees-et-le-service\/","title":{"rendered":"FAQ Mes coordonn\u00e9es et le service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"42186\" class=\"elementor elementor-42186\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f3d8092 dwsd-faq elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"f3d8092\" data-element_type=\"section\" data-e-type=\"section\" id=\"dwsd-faq-1\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-313d79d\" data-id=\"313d79d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-90e6e34 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"90e6e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mes coordonn\u00e9es et mon service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b3e767 dwsd-faq elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"0b3e767\" data-element_type=\"section\" data-e-type=\"section\" id=\"dwsd-faq-2\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-235051d txt-faq\" data-id=\"235051d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-167e9dc elementor-widget elementor-widget-shortcode\" data-id=\"167e9dc\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"dwsd-faq-container-elementor\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"42720\" class=\"elementor elementor-42720 elementor-41907\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04b6b99 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"04b6b99\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b884d87\" data-id=\"b884d87\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69e1eeb elementor-widget elementor-widget-html\" data-id=\"69e1eeb\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"dwsd-faq-container-elementor\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.tevema.com\/wp-content\/themes\/dewebdeveloper\/faq\/dwsd-index-style.css\">\n<ul id=\"dwsd-faq-index\">\n  <li><a class=\"dwsd-faq-index-home\" href=\"https:\/\/www.tevema.com\/fr\/faq-accueil\/\"><i class=\"bi bi-house-fill\"><\/i> FAQ Accueil<\/a><\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-post-traitements\/\">Post-traitement<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-ressorts-de-compression\/\">Ressorts de compression<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-developpement-et-durabilite\/\">D\u00e9veloppement et durabilit\u00e9<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-ressorts-a-disque\/\">Ressorts de rondelle<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-ressorts-a-lames\/\">Ressorts \u00e0 lames<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-mes-coordonnees-et-le-service\/\">Mes coordonn\u00e9es et mon service<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-ressorts-a-gaz-azote\/\">Ressorts \u00e0 azote<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-commande-et-livraison\/\">Commande et livraison<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-paiement\/\">Paiement<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-qualite-et-certifications\/\">Qualit\u00e9 et certifications<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-retours-et-annulations\/\">Retours et annulations<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-ressorts-de-timbre\/\">Ressorts d'estampage<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-catalogue-de-ressorts-techniques\/\">Catalogue technique des ressorts<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-ressorts-a-gaz\/\">Ressorts \u00e0 gaz<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-ressorts-de-traction\/\">Ressorts de traction<\/a> <\/li>\n  <li><a href=\"https:\/\/www.tevema.com\/fr\/faq-ressorts-de-torsion\/\">Ressorts de torsion<\/a> <\/li>\n<\/ul>\n<script src=\"https:\/\/www.tevema.com\/wp-content\/themes\/dewebdeveloper\/faq\/dwsd-index-navigatie.js\"><\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-56d82dd\" data-id=\"56d82dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b8df89 elementor-widget elementor-widget-toggle\" data-id=\"2b8df89\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"dwsd-faq-faq-inner\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4561\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4561\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Mon produit n'est pas en ligne, comment puis-je le commander ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4561\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4561\"><p>Si le produit ne figure pas dans la liste en ligne, il s&rsquo;agit g\u00e9n\u00e9ralement d&rsquo;un <strong>ressort fabriqu\u00e9 sur mesure <\/strong>. Vous pouvez en faire la demande via les formulaires correspondants ou par courrier \u00e9lectronique.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4562\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4562\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pourquoi le statut de ma commande ne change-t-il pas ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4562\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4562\"><p>Toutes les informations relatives \u00e0 la commande vous seront envoy\u00e9es via sales@tevema.com.  <\/p>\n<p>L&rsquo;information en ligne n&rsquo;est pas automatis\u00e9e pour le moment.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4563\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4563\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Dessins techniques<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4563\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4563\"><p>Comme service, nous offrons des dessins FED pour tous les ressorts de compression, de traction et de torsion standard.  <\/p>\n<p>Vous pouvez les demander par l&rsquo;interm\u00e9diaire du chat.  <\/p>\n<p>Les dessins en 3D \/ fichiers STEP ne peuvent pas \u00eatre demand\u00e9s en ligne.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Mes coordonn\u00e9es et mon service Mon produit n&rsquo;est pas en ligne, comment puis-je le commander ? Si le produit ne figure pas dans la liste en ligne, il s&#8217;agit g\u00e9n\u00e9ralement d&#8217;un ressort fabriqu\u00e9 sur mesure . Vous pouvez en faire la demande via les formulaires correspondants ou par courrier \u00e9lectronique. Pourquoi le statut de ma commande ne change-t-il pas ? Toutes les informations relatives \u00e0 la commande vous seront envoy\u00e9es via sales@tevema.com. L&#8217;information en ligne n&#8217;est pas automatis\u00e9e pour le moment. Dessins techniques Comme service, nous offrons des dessins FED pour tous les ressorts de compression, de traction et de torsion standard. Vous pouvez les demander par l&#8217;interm\u00e9diaire du chat. Les dessins en 3D \/ fichiers STEP ne peuvent pas \u00eatre demand\u00e9s en ligne.<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-42186","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ Mes coordonn\u00e9es et le service - Verenfabriek Tevema<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tevema.com\/fr\/faq-mes-coordonnees-et-le-service\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ Mes coordonn\u00e9es et le service - Verenfabriek Tevema\" \/>\n<meta property=\"og:description\" content=\"Mes coordonn\u00e9es et mon service Mon produit n&rsquo;est pas en ligne, comment puis-je le commander ? 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Si le produit ne figure pas dans la liste en ligne, il s&#8217;agit g\u00e9n\u00e9ralement d&#8217;un ressort fabriqu\u00e9 sur mesure . Vous pouvez en faire la demande via les formulaires correspondants ou par courrier \u00e9lectronique. Pourquoi le statut de ma commande ne change-t-il pas ? Toutes les informations relatives \u00e0 la commande vous seront envoy\u00e9es via sales@tevema.com. L&#8217;information en ligne n&#8217;est pas automatis\u00e9e pour le moment. Dessins techniques Comme service, nous offrons des dessins FED pour tous les ressorts de compression, de traction et de torsion standard. Vous pouvez les demander par l&#8217;interm\u00e9diaire du chat. 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